Why do you guys automatically unsubscibe some people from my list?

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1

Hi guys,

So, I have set up a buyers list that is separate from my main list… So, what happens is when a person buys, I have set it up where it automatically unsubscribes from my main list annd gets moved to a buyers list via an external tracking software. But when it hits my buyers list it automatically gets unsubscribed.. It’s fine right now as my list is relatively small but when it gets bigger, I probably won’t have time to sift through who unsubscribed because they want to from people who unsubscribed because your system triggered it… So how can I fix that so I don’t have to manually resubscribe the people that just bought from me in my buyers lisy?

2

Hi Patrick,

I would recommend checking the people that are unsubscribed and making sure their information came over as you have it set to pull in to make sure there are no discrepancies, which may be causing them to be unsubscribed right away. What is the software you’re using to move them to another list?

Since we’d also need to look at your account specifically to see what else may be going on, I’ll reach out via email and we can investigate further from there!

3

I am using a software called optin dojo, which tracks solo ad providers.