Hi,
When do you use Subscriber Automation
- If I have a 90-email campaign that goes to different promos after 7 days do I add the +Automation it to each email that is sent out each day? And if there is 2 emails per day do they both get the +Automation?
2)If I use this tag is it correct? What if someone opens it but does not click on the link. Will they no longer get the next email since this tag is there?
On Message Opened
add tags “promo01_day02”, “7dc_day02”
and remove the subscriber from this campaign
Thank you,
Vince
1 Like
Hi Vincent! You would use automations in your Campaign depending on what you would like to happen.
Are you trying to have subscribers be removed from a campaign after they open an email or click on a link, or are you just trying to move them into another campaign based on the action they take (open or click)? If you are trying to do either of things actions, then you would need to set up automations in your Campaigns.
Since your second question is in reference to your account specifically, you can reach out to our Customer Solutions team and we can assist you and go over your workflow in real time!