I’m having trouble moving subscribers from one list to another, once they have performed an action within the email. I noticed that if I tag a subscriber I can then get that subscriber to move to a new email campaign. Thing is it’s not doing that. Can’t seem to find the answer. John.
Hey John,
Welcome in! To clarify, are you trying to have people moved from one list to another, or are you wanting them to move from one Workflow (series of messages) to another?
You can move subscribers between Workflows using tags. I would strongly recommend reaching out to our Customer Solutions team directly so we can take a look at what you specifically have set up and go from there.