I created a workflow and don't know why automations have not sent, what should I troubleshoot?

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I created a workflow and don’t know why automations have not sent, what should I troubleshoot?

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Screenshot might help know more about what you’re trying to do.

I’d start by making sure you hit “publish” to make it live.

After that, verify the logic to add subscribers to the flow matches expectations. Folks often confuse “when tag added” thinking it’ll match everyone with a tag, when the reality means it only triggers when a tag is actively added.

Beyond that, contact our CS team directly, we’re available 24/7 and can get more specifics more easily than a public forum.

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