All of a sudden the hyperlink tool does not work. I am using the drag and drop editor. I’ve tried all the solutions that the chat person suggested but it still does not work. The field in which to enter the URL does not open. I do not have any ad blockers on my browser as far as I can see and I’ve tried both Chrome and MS Edge as well as Incognito. I tried it from my husband’s laptop but it still does not work. Anyone got any ideas?
Welcome to the Community, Sandy! 
I see that you’ve also sent in a ticket regarding this issue, and we’re in the process of troubleshooting this with you.
Please let me know if there’s anything else I can help with in the meantime.