Sometimes, you might no longer need your domain—for example, if you close your website or change domains due to a business shift. Canceling your domain with your host means you lose access to the email inbox associated with that domain. If your login email is tied to a domain you no longer have, you can add a new email address and update your main login email.
To add the new email, go to your name in the lower left hand corner of the account, click on your image, and then click on Users.
You’ll then see the option to ‘Invite a User’ to the account. Click and then add your new login email.
Once added, you’ll be sent an invite to your account where you can set up new login credentials for yourself. After this is set, you can reach out to our Customer Solutions team to update this to the main log in email.
If you are on the AWeber Free plan, you may only have one User on the account. You would need to upgrade to a paid plan in order to add a new user and update the log in email.
If you still need assistance logging in, please reach out to our Customer Solutions team directly.