Email Marketing Best Practices: How to Let Your VA Manage Your Account

Got someone setting up your AWeber account or a virtual assistant (VA) managing things for you? You can add them as a user to give them access to your account. If you ever need to remove someone’s access later, it’s super easy to do!

To add users to your account, you’ll need to use the Users page. Just a heads-up: this option isn’t available on the Free plan, so you’ll want to upgrade to Lite, Plus, or Unlimited to get access.

To set it up, just head to your account, click on your name in the lower left-hand corner, then select My Account > Users.

Once you invite someone to your account, they’ll be able to set up their own login credentials. This keeps things secure and lets them log in when they need to manage tasks for you.

There are three available roles for someone being added to an account:

  • Owner: The Owner has full access to everything in the account. If you need to change the Owner, you’ll want to reach out to our Customer Solutions team.

  • Admin: The Admin also has full access, but they can’t make themselves the Owner or change who the Owner is. They can, however, add more Admins or Users.

  • Team Member: Team Members have access to most things in your account, but they can’t see your billing information or manage other users.

To remove someone as a user, just go to My Account > Users, hover over their role on the right, and click the trashcan icon to delete them. Easy! Just remember, you can’t remove the Owner from the account—there always needs to be one in place.

Got any questions about adding users? Have suggestions on what you’d like to see in addition to these settings? Drop them below!

This feature also allows the virtual assistant (VA) to easily switch from one AWeber account to another without logging out. Once you’re added to at least 2 AWeber accounts, you will be able to click on “Switch Accounts” to access the other accounts that you have been added to.

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