Extra logos in my email header

Hi there,

2 very large logos of mine appeared at the top of my newsletter. How do I get rid of them?

I followed Amanda’s advice and put them in the trash can. That erased my completed newsletter too.

I didn’t modify my header. I use a picture with KidsDiscuss.com embedded. It’s worked in my AWeber email for years.

I only use one email, JeanTracy@KidsDiscuss.com.

I have no problem with my email software.

How can I keep the extra logos from appearing up my header?

Jean Tracy

Hello Jean,

I’ve created a copy of your message and saved it as a draft with the extra logo removed. In this case, one of the logos was copied into the message along with the text rather than being uploaded as a separate image. Because of this, deleting the logo also removed nearby text, which is why the original message was affected.

Going forward, I recommend the following:

  • Use the image upload tool when adding images instead of pasting them directly into the message

  • When copying content from another source, paste it as plain text first, then re-add images as needed

Please continue working from the updated draft I saved for you. If you notice anything else that doesn’t look right or would like help preventing this in the future, I’m happy to assist.

Mary Henwood

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