I am just looking for help from the customer support team. Thank you.
Hello Rachel,
Welcome to AWeber Community, we are so excited you are here!
If you are looking to change the login email address that is associated with your account, you would first want to add the new email address to the account as an Admin from the Users Page in your account as shown here. Once that is complete, you will want to reach out to our customer solutions team so we can assist you with officially updating the owner’s email address from our side of things.
Our support availability is as follows:
We are available 24/7 for chat and email support (help@aweber.com).
We are also available over the phone from Monday - Friday 8am - 8pm EST.
Toll Free: +1 877-293-2371
International Phone: +1-215-825-2196
If you are instead looking to change the email address that appears on the messages that you are sending to the subscribers on your list, or your From Address, that can be done within your List Settings.
I hope this helps. Let me know if there is anything else that we can assist you with in the meantime, thanks!