Hi Guys, I had to edit my free guide as I had a couple of errors. I tried resyncing but the link under Page Path is still the same. Do I have to delete the landing page and add it to WordPress again?
Hi Sue,
Did you change anything with the page path for your landing page at all? If you didn’t change the url for the page, it should stay the same. Changing a link to the file itself in the page shouldn’t change the page path.
If you can reach out to us directly, we can take a look and further assist!
Hi Amanda, what happened in the first instance was that I noticed an error in my free guide.
I fixed it and managed to get it into my Google Drive yesterday.
I tried resyncing in WordPress but that did not work so I unlinked the link under Page Path and added the new link and tried to resync but that hasn’t worked either.
I edited the Welcome page in the Workflow and also in Messages and when I click the link I get the corrected guide, but when I go to the Landing page and click on the link there to subscribe I still get the old document. How do I change the link on the Landing page?
The URL for my free guide HAS changed. In a previous message I said it hadn’t, but I guess Google Drive sees it as a new document.
Also the link to the freebie on the home page of my website has disappeared.
Thanks for all the ways to reach out but I don’t have international calling on my phone (I’m in Australia) and I don’t like my chances with having to get the AI Bot understanding what’s happening!
Sue ![]()
Hey Sue,
Thanks for the reply! For account-specific issues like this one, our Community isn’t the best place to get it fully resolved. Our support team will be able to look directly at your setup and get to the bottom of it much faster.
I’ve reached out to you via email to help troubleshoot, but for future questions tied to your specific account, please contact our support team directly so we can give it the attention it deserves.